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Canvas Prints ordering Terms of service | CanvasWay.com

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CanvasWay terms of service

Terms of service

CanvasWay offers a variety of services at its website canvasway.com according to the following terms (hereinafter “Terms of Service”). These Terms of Service define usage rules, restrictions for the website and the information available on it, and they are binding to all the Users of this website. Each User of this website is obliged to read the Terms of Service and the use of the website means that the User agrees to be bound by these Terms of Service. CanvasWay.com is not obliged to inform the User about any changes to these terms. While you make an order, you need to tick the “I have read the Terms of Service section and agree to all the rules listed there” check the box to confirm that you have read and agree to all the rules mentioned in the "Terms of Service section".

Sign up

When you sign up and create a User account on the website canvasway.com, you agree to these Terms of Service. When you sign up and create a User account, you should specify your e-mail and password. You cannot use a fake e-mail, pretend to be other person or organization, or otherwise deceive regarding the origin of content. You are responsible for all the actions that were made using your account and password. CanvasWay.com is not responsible for any losses or harm inflicted through non-observation of these Terms of Service. If a User does not observe the rules laid down in this section, CanvasWay.com has the right to ban access to that User account or even delete the User account.

Prices

The website canvasway.com shows all the prices in Euro currency excluding value added tax. The costs of delivery of products are not included into the indicated price. Prices of products can change at the discretion of CanvasWay.com.

Delivery

CanvasWay.com ensures delivery of its products to the following European Union countries: Latvia, Estonia, Lithuania, Poland, Austria, Belgium, Czech Republic, Denmark, Luxembourg, Netherlands, Slovakia, Finland, Germany, Sweden, France, United Kingdom, Slovenia, Hungary, Greece, Italy, Ireland, Portugal, Spain, Bulgaria, Romania, according to the concluded cooperation agreement with the provider of shipping services. The product should reach its addressee within 2-5 business days from their shipment depending on the receiver’s country and location of their city/town. If the delivery of any product is delayed, please send an e-mail to info@canvasway.com, indicating your order number.

Return of products

If you want to return the product you received, please send a return application e-mail to info@canvasway.com within 5 business days, where you should state the reason for return and attach a picture of the received product. CanvasWay.com will help you with the product return and transfer the paid money back to your account.

Privacy

CanvasWay.com treats private information entrusted to us by our customers with full responsibility when they make orders or sign up on the website canvasway.com.

Information which you need to specify when you make orders and/or sign up: first name, last name or legal name; ordering address, delivery address; phone number, e-mail. Your private information will be used:

  • To send an electronic confirmation of your order to the e-mail you indicated;
  • To send your product to the indicated address;
  • To contact you, if order details need to be updated;
  • To analyse your order in a way to provide better service;
  • To inform you about the latest product offers.

CanvasWay.com guarantees that your private information will not be disclosed to a third party, except when it is requested by a court order or in a situation, when fraudulent and criminal motives should be prevented.

Property rights

According to these Terms of Service, CanvasWay.com offers the possibility to upload pictures to the website www.canvasway.com, which are used for preparation of canvasses. When you upload your pictures, you confirm that you have the right to have these pictures, the right to upload these pictures to our website and to print them on a canvas, as well as you confirm that you assume the responsibility for any claims of third parties with regard to the property rights to the uploaded pictures. CanvasWay.com guarantees that it will not use the picture you upload for any purposes other than to fulfil your order and delivery to the indicated address, which means that, in case of necessity, your property can be transferred to a third party acting as an outsourcer to secure your order (visual processing, printing, packing, shipment, etc.).

Gift card

canvasway.com website offers you to purchase gift cards ranging in nominal value from 20 EUR to 300 EUR. The purchased gift cards can be used only and solely on the CanvasWay.com canvasway.com website. Gift cards cannot be exchanged for money. A gift card is valid for 12 months, when it expires the gift card is blocked and the money will not be returned.

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